Reference

How Takabazi Protects Your Account Information

We collect only what's needed to run your account safely — your bKash, Nagad or Rocket wallet reference, device details and game activity — and we never sell that data to outside parties.

Data We CollectWallet VerificationCookie UseYour RightsSupport Contact
Takabazi How Takabazi Protects Your Account Information
DATA HANDLING PRACTICE

How We Handle Your Data Day To Day

Behind every login screen sits a short list of practical rules: what we log, how long we keep it, and who inside Takabazi can actually see it. We use cookies mainly to keep your session active and to remember your device so you're not re-entering an OTP every time you switch from mobile browser to the app view. Account security checks — device match, wallet reference match — run quietly in the background on every bKash, Nagad or Rocket transaction. Below is the short version of each area.

Cookies And Sessions We use cookies to keep you logged in between visits and to recognise the device you normally use; clearing your browser cookies will log you out and ask for a fresh OTP on your next visit.
Account Security Checks Every deposit or withdrawal request is matched against the mobile number and wallet reference on file; a mismatch pauses the transaction until you confirm it through support.
Data Retention Rules We keep transaction records tied to bKash, Nagad and Rocket payments for as long as local regulation and dispute-resolution needs require, then remove personal identifiers where we're able to.
Requesting A Change Ask us to correct or remove specific account details through support chat or email; we confirm your identity first, then apply the change and let you know once it's done.
REACH OUR TEAM

Contact Points For Privacy Questions

Questions about your data usually come down to one thing: what did we store, and can we remove it? Our support desk handles privacy requests the same way it handles a stuck bKash deposit — you open a ticket, confirm your registered mobile number, and a support agent walks the request through to a resolution. Response speed depends on how quickly we can verify your account, since we won't discuss wallet or personal details with anyone who can't confirm ownership first.

Support Chat Reach us from the chat icon inside your account dashboard; confirm your registered mobile number so an agent can verify ownership before discussing any stored wallet or account data.
Email Requests Send a written request describing what account data you want reviewed, corrected or removed; we reply once we've matched the request to your bKash, Nagad or Rocket-linked account.
Account Security Desk If you suspect someone accessed your login without permission, flag it here first; we lock the account, review recent device activity, and confirm your identity before any data changes are made.

Common Questions About Your Data

Before you open an account, it helps to know exactly what we ask for and why. These are the questions we hear most often about wallet references, cookies and account records, answered the same way our support desk would answer them at the counter.

We collect your registered mobile number, the wallet reference used for bKash, Nagad or Rocket transactions, device details and your in-account game activity, only as needed to run and secure your account.

Yes, but only the minimum needed to confirm a transaction — the wallet reference and amount — since each provider verifies its own PIN and account match on their side, not ours.

Yes, contact support with your registered mobile number; we verify ownership, then remove personal identifiers where local regulation and any open payment dispute allow us to.

Yes, mainly to keep your session active and remember your device so you don't need a fresh OTP every time you move between the mobile browser and app view.

Access is limited to staff directly handling support, payment verification and account security; nobody outside those teams can view your bKash, Nagad or Rocket transaction history.

How strictly certain data rules apply can vary, since availability of specific privacy protections depends on your local law and eligible regions rather than one fixed standard across Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.